ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Stock grants are decent.

Cons

Immature processes, growth pains, politics and poor role definitions. Extremely toxic work culture with multiple people trying to do the same job, so they get territorial. Talent pool unimpressive; did not feel like I was working with the best minds or was growing my skills.

1.0
Feb 11, 2019

Unhealthy work atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None can be said as pros

Cons

Very unhealthy work atmosphere. Lots of politics.

2.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

The solution is very matured and has awareness among enterprise customers. Most customers are happy with the solution and hence feels good to work. The Senior management was approachable when it cam to business. The attractive part was the RSUs, which I understand is dwindling for new employees.

Cons

The culture is extremely bad and is run by the whims and fancy of local management team and their favoritism. It is hire and fire with no explanation given. Infact they build false case and reasoning against you. You are expected to work 18 hours a day and also on weekends. You are looked down upon if you give a personal reason for not being available in late evening.

Viewing 79 - 81 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.