ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jul 23, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Very Flexible good work life balance

Cons

Clients can be quite demanding

3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

They spend more time on sales than focus on product but that’s changing

Cons

Lack of product focus is slowly affecting them

Viewing 667 - 669 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.