ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 26, 2025

Good firm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good perks, good leadership, good culture

Cons

Sales function in Hyderabad office has not grown

1.0
Aug 26, 2025

Beware HR

Recommend
CEO approval
Business Outlook

Pros

Great learning, benefits , remote working , shares initially.

Cons

Over worked , stress , lack of pay increases , cliques , middle-management

Viewing 586 - 588 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.