Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 797 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of learning" ((in 398 reviews)); "Benefits are good and fair" ((in 391 reviews)); "Good pay and stock options" ((in 253 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 177 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 24 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,676 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,676 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Nov 17, 2015

Solid Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Enthusiastic Leadership, great culture. Company is well run. Solid strategy to expansion

Cons

Alot to absorb in a short amount of time. Company pace is hyperdrive.

5.0

Nov 11, 2015

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Exciting work atmosphere, great people, and rewards given for accomplishments.

Cons

work life balance is tricky - but schedule is entirely flexible, which is great!

5.0

Nov 5, 2015

Great company, product, and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working here, and every day I'm glad I decided to change up my career by joining this company. The culture is like nowhere I've worked before. It's very "work hard, play hard" and yes, if you don't work hard or do well then don't expect to stay here by virtue of your title or tenure or anything else. This scares some people, but coming from another company that was bloated with lazy pre-retirees I'd much prefer this. It's also a community of insanely helpful, non-pretentious employees. I've reached out and gotten help from strangers at all levels of the company for even the smallest questions. If you work hard, you'll be rewarded. I've been here just over a year and already moved up.

Cons

Again, the company requires that you put in the work to reap the rewards. The work-life balance isn't what I had at former jobs - I'm not really ever fully "off the clock", but my schedule is entirely flexible and I'm rewarded well for the work I put in.

Viewing 5500 - 5502 of 5,676 Reviews

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