ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Good executive focus on products and story of Service Management Ok pay but not for all that rep does and term of contracts with customers

Cons

Weak middle management. Sales management that are more interested in making themselves successful than their team. Lots of churn, not coaching to improve as a team

3.0
Mar 10, 2016

Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy support system with infrastructure.

Cons

Should open a central London office.

4.0
Mar 2, 2016

Great work - life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work - life balance

Cons

- no 401 k matching provided

Viewing 5467 - 5469 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.