Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (374) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 791 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 432 reviews)); "Great people and product at ServiceNow" ((in 408 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 387 reviews)); "Good pay and stock performance" ((in 254 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 171 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 127 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 53 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 28 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Nov 18, 2019

Great company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good salary, friendly place, good benefits

Cons

Very slow development pace No career opportunities

5.0

Nov 6, 2019

Excellent place to build your career

Director

Recommend

CEO approval

Business Outlook

Pros

Amazing culture Excellent growth opportunity Opportunity to change the way industry works today Innovate at scale Work Life Balance

Cons

Transport facility for employees not available

5.0

Oct 30, 2019

Great place to work

Senior user experience architect

Recommend

CEO approval

Business Outlook

Pros

Been on amazing journey here at NOW. Great support from peers and other leaders eager to help mentor and grow. Company has transformed during my time here with huge investment in people and culture. Focus on diversity, inclusion and benefits creates a welcoming environment

Cons

With heart of company in California, limited mobility for east coast employees outside of sales.

Viewing 5452 - 5454 of 5,703 Reviews

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