Pros
Comp Plan - CRO wants sales people to make money - technology is relevant and customers are excited. Company has trained their sales operations teams to support sales teams and company has done their best in trying to keep up with high growth.
Cons
Customer success has not been a focus area - salesforce.com focuses in on adoption/consumption and lets the sales person free up to focus on the next new logo. Here you drown in managing customer expectations, managing PS hours/engagement PM, and hoping to get it deployed prior to the renewal date. ServiceNow BU's are now overlay groups that focus on "selling" their vertical solutions into your territory - beginning to feel like TPS report hell or the IBM way of selling. Pricing strategy changes with each release which makes renewals a challenge and customer references/price points far apart.