ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 14, 2017

Senior

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company growing at a fast pace

Cons

Some areas need to keep up with business change and company growth

5.0
Aug 11, 2017

Positive atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Iam having exciting time in ServiceNow. Iam being pushed out of comfort zone with realistic goals. I get full support from management to unblock me. Very encouraging environment where you want to do more. Company is growing at light speed and Iam happy about my decision to join ServiceNow few months back.

Cons

Nothing sofar, might need to spend some more time.

3.0
Aug 11, 2017

Enterprise Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive Pretty good access to executives

Cons

A lot of account shifting Still known as an expensive help desk ITSM no longer disruptive Very little sales management coaching and instruction Lots of favoritism to reps who have been there with existing sales leaders No team culture Lots of fire drills right before the sales leadership calls Plenty of "busy work" Sales floor at HQ is quiet, no excitement, no vibe Overlays are spread very thin over several regions

Viewing 5353 - 5355 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.