Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 786 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 436 reviews)); "Great people and a lot of learning" ((in 409 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 388 reviews)); "Good pay and stock performance" ((in 248 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 166 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Oct 26, 2020

Amazing Place to Work

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

An amazing place to work.

Cons

Nothing bad to say at all.

5.0

Oct 21, 2020

Great Place to Work

Senior manager, technical program management

Recommend

CEO approval

Business Outlook

Pros

Challenging environment, fast-paced and smart colleagues

Cons

Lots of work to do

5.0

Oct 21, 2020

Senior TSE at Serviceow at Orlando

Senior technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Very concerned about employee mental health and always attempt to stay on top of employees' concerns. They are responsive to our requests and are decent people.

Cons

There are not many, I feel that the salaries are a bit low in proportion to the energy we place into the job but I still can't complain. Shifting teams is a bit tough as well when you are an employee, it's easier to get a better salary and better opportunities when you are applying from outside the company. Shifting departments is not heavily encouraged and is a bit of a process.

Viewing 5326 - 5328 of 5,713 Reviews

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