ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product, company, culture, CEO, etc.

Cons

It’s stressful. Lots of pressure to support customer and internal customers. Stigma in the market of being an IT company when trying to get outside of IT.

4.0
Sep 16, 2025

Good general benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good general benefits, particularly dental. Had 3 cleanings per year instead of 2.

Cons

No, solid career growth plan even though they help pay for schooling.

Viewing 529 - 531 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.