ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Feb 23, 2021

Balancing Act

Recommend
CEO approval
Business Outlook

Pros

The product really does work and remains one of the strongest in the market. In general there is a strong sense of team across the organization. There is unlimited growth as platform can be adapted to do most anything. Compensation, particularly when including stock options is top end of the market.

Cons

As is inevitable with growth and being a publicly traded company has begun to overcomplicate what was a beautifully simplistic product, licensing model and customer first/driven culture where both clients and employees benefited. This has led to the need to be a mathematics PhD to understand the licensing model, shelfware and upgrades that now take months.

1.0
Feb 19, 2021

Poor culture

Recommend
CEO approval
Business Outlook

Pros

Good pay, good products, demand in the market, excellent SCs

Cons

poor middle management, gossips, wine & dine culture, poor team work.

1.0
Jan 27, 2021

Pathetic work environment

Recommend
CEO approval
Business Outlook

Pros

There are no pros except for good stocks

Cons

They consider you their slaves They expect you to be available to join a call 24*7.

Viewing 517 - 519 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.