Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 790 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 448 reviews)); "Great people and a lot of flexibility" ((in 417 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 393 reviews)); "Good pay and worklife balance" ((in 240 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,732 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Jan 16, 2019

Culture is made by people and is not a marketing slogan

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great pay, great&relevant customer conversations.

Cons

Too many old school sales (management) from dying companies like EMC and Oracle are joining. They destroy culture, and almost zero value, but do like to receive credits for work done by others whom already left ServiceNow out of frustration.

5.0

Jan 11, 2019

Senior Solutions Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rapidly growing exciting company. Great culture. The senior management is very interested in hearing your opinions and forming the culture, vision, and mission for the company. Everyone across the management gave the same clear message and guidance. Great colleagues, very highly motivated.

Cons

Very long work hours for solution consultants. I was working in the Japan office, and the work seemed to never end. Growing too fast to catch up wit the internal needs, however, the management always wants your honest feedback

4.0

Jan 9, 2019

Competetive Place to work

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Innovative Product/Platform company. Please love working for this company, and want to be associated to ServiceNow, as it is one of the fastest growing company in the SAAS industry.

Cons

No free lunches like many Bay Area Companies

Viewing 5164 - 5166 of 5,732 Reviews

Jobs at ServiceNow

Senior Content Strategist

Hyperscaler Program Director - Go-to-Market, Quote-to-Cash

Implementation Manager - Moveworks

AVP, Energy & Utilities Industry GTM

Sr Executive Assistant

ServiceNow

ServiceNow reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Culture is made by people and is not a marketing slogan

Senior Solutions Consultant

Competetive Place to work

Jobs at ServiceNow

ServiceNow reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at ServiceNow

ServiceNow reviews FAQs