Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 796 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of flexibility" ((in 414 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 254 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 131 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

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ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Feb 4, 2019

"Live to Work" Culture due to "More Managers less workers"

Marketing business analyst

Recommend

CEO approval

Business Outlook

Pros

Company has good branding department. Hence good self advertisement. Fortune 100 etc Product is good. But has run its course.

Cons

- Nepotism at its best. Marketing has the worst culture. Survival depends on the whims of the top management layer. - CMO and subsequently down-under directors has very bad management style of bullying , micromanaging, threatening with job termination and firing. - Not a healthy work environment - Bid your RSU goodbye as that is only show ..They will find a way to terminate before it vests Wished I had read the feedbacks from all former employees about Marketing before joining. Would have made a very informed decision.

5.0

Feb 4, 2019

Great Company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance Exposure to new technologies Opportunity to grow Promotion of learning

Cons

Have started cost cutting in various small things but that won't bother.

2.0

Jan 31, 2019

Very Hectic, Aggressive and Stressful - good pay

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

For most positions, they pay way above average salaries. Trying to compete with big boys of Silicon Valley, with freebees, snacks, drinks and table tennis.

Cons

Disorganized, requests come from different directions at same time and everything is top priority. Frequent fire drills. Depending which org you get into, managers could make your life very stressful. No work/life balance. You are often expected to just pick up on short notice and fly across the world for some meeting that can be done over the phone.

Viewing 5158 - 5160 of 5,732 Reviews

Jobs at ServiceNow

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ServiceNow

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"Live to Work" Culture due to "More Managers less workers"

Great Company to work for

Very Hectic, Aggressive and Stressful - good pay

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