Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 796 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of flexibility" ((in 414 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 254 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 131 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Mar 21, 2019

Don't every join ITAM content team in India, Hyderabad

Content analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing which is worth saying in ITAM content team Hyderabad

Cons

Job description and role is totally different. You would work on target of normalizing 100's of rules per day, which is really not worth. You Will not learn anything to survive, even of ServiceNow certification are free, you can't take them since you're manager doesn't approve it.

2.0

Mar 21, 2019

Strong stock price but at the cost of a political environment

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Unlimited PTO - Strong stock price - Good people there - Work from home - Good mobility between teams

Cons

- No raises while I was there - Bonuses aren't always the promised amount - No stock refreshes - No promotions while I was there - Politics with the other office. Promotions seem to be occurring more often in the San Diego office more often than other offices - Interesting/cool projects seem to move to the San Diego from other offices, leaving re-arrangements at the office the project originally was at - Friends referred to positions internally don't hear anything regarding the status/progress of their application

5.0

Mar 20, 2019

Great Place

Senior recruiter

Recommend

CEO approval

Business Outlook

Pros

Collaborative-fun-people want to work here

Cons

None yet-really loving it so far

Viewing 5137 - 5139 of 5,734 Reviews

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Don't every join ITAM content team in India, Hyderabad

Strong stock price but at the cost of a political environment

Great Place

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