Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 799 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 456 reviews)); "Great people and product at ServiceNow" ((in 411 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 402 reviews)); "good pay and chance to hit target" ((in 267 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 175 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 127 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 52 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 29 reviews)); "No training or guidance from management" ((in 28 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,735 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,735 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Apr 23, 2019

Application Developer

Associate applications developer

Recommend

CEO approval

Business Outlook

Pros

Good Compensation Great workplace Great Culture Teams are well connected most times Great Benefits on health and time off Great snacks, Breakfast and Snacks provided

Cons

Management lacks direction sometimes Work Life balance suffers

5.0

Apr 21, 2019

Great Place to Work At!

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

-Everyone is approachable, friendly, and communicates well. Great company culture.

Cons

- Work/life balance could be fixed up a bit, otherwise pretty good.

1.0

Apr 18, 2019

ServiceNow Employee killed due to HIGH STRESS at work.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

bevi drink - free.

Cons

High Stressful environment. Recently a valuable employee who was part of engineering team died due to heart attack. Servicenow admin/management did not allow anyone to reach out the family but colleague's who were working closely with him reached out the family and found that he died due to high stress at workplace. Next day i called up my recruiter and initiated conversation and i need to find a new place. Bad workplace and bad ethics.

Viewing 5119 - 5121 of 5,735 Reviews

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Application Developer

Great Place to Work At!

ServiceNow Employee killed due to HIGH STRESS at work.

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