ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 20, 2025

India Team

Recommend
CEO approval
Business Outlook

Pros

- Growing organisation - Well being days

Cons

- Too many leadership changes - More control with the managers

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

* Great place to work at. * Good work life balance.

Cons

* Locked in to the ServiceNow platform, do not get opportunities to learn outside technologies (unless you're in the core platform team).

3.0
Oct 19, 2025

No culture

Recommend
CEO approval
Business Outlook

Pros

Bonuses, RSUs, Hybrid work mode, technically unlimited PTO(but not really)

Cons

NO WLB!! NO diversity - 90% are Indian. NO pay for overtime! NO Team Culture! Onboarding is a joke!

Viewing 457 - 459 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.