ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
May 6, 2026

Good but demanding company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bill McDermott (CEO) is an inspiring leader but the company culture has nonetheless deteriorated slightly from one year to the next. It's still a good company to work for, but not as incredible as it used to be.

Cons

Pace and demands are increasing each quarter as extremely high growth numbers are required just to keep the stock afloat at current valuations. This has created a culture where exceeding expectations now has to be viewed as the baseline requirement.

Viewing 43 - 45 of 5,667 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.