ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company with good reputation. Talented engineers put extra time to produce results.

Cons

The Employee Experience has talented engineers; but they are leaving the team because the new intermediate leadership team does not understand the culture of servicenow. If the new director does not like somebody, he leaves them hanging in balance for months and some employees left the team on their own and joined others teams within servicenow. The contract employees are not treated well and some contractors found their last day was Friday, when they showed up for work on Monday and found that badge did not work. The senior leadership seems to be completely oblivious to the lack of professionalism. Some engineers are staying only because they do not want to leave because of stock options even if the environment is toxic.

2.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Stocks are very strong and will continue to grow and the company gets bigger and bigger

Cons

No grow opportunity as Manager of Support in Servicenow

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ServiceNow Response
6y
While we're not sure of your specific situation, we can say that developing our employees and making sure they have clear career paths is critical. We coach people managers to have development discussions, and we encourage employees to ask for them if their managers aren't proactively having those conversations.
2.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Stock price, cool platform, free t-shirts

Cons

Micro management, too much pressure for trivial tasks, Application development is too boring and pathetic. Very process heavy development. Too much waste of time. Company isnt going in right direction.

Viewing 442 - 444 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.