ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 28, 2025

Great place to work, but no room to learn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and work life balance are amazing

Cons

Overhired EICs and no one know what they are doing

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

-lots of opportunities to step into new roles because our orgs constantly change -good pay and benefits -brand name solid for resume

Cons

-constant change makes it hard to sink your teeth into your work -manager changes happen waaay to frequently like every other month

Viewing 436 - 438 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.