ServiceNow reviews

4.1

80% would recommend to a friend

(5,716 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 26, 2025

Amazon but with low salary

Recommend
CEO approval
Business Outlook

Pros

Having a flexible environment, 2 days a week

Cons

No real tech work. Too much workload (handling customer tasks)

4.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good exposure to internal platform knowledge and salary/stock benefits

Cons

Management is the concern no free of hand for our way of doing work and giving deliverables

Viewing 364 - 366 of 5,716 Reviews

Glassdoor has 6,653 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.