ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and stocks Cab facility

Cons

Worst work life balance Please join only if you wanted to work 15 - 16 hrs a day Worst management who focuses on metrics and treates employees as slaves. Whatever customer says is correct and we have to agree to their decisions just to avoid DSAT Worst metrics, enterprise support doesn't need a survey.

Viewing 34 - 36 of 5,667 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.