ServiceNow reviews

4.1

80% would recommend to a friend

(5,717 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,717 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

All good things and good product

Cons

Big company so would consider that if you want a small company

5.0
Dec 2, 2025

Great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Visionary leadership team and poised to lead in the AI race.

Cons

Fast paced, which can be an adjustment for some

Viewing 355 - 357 of 5,717 Reviews

Glassdoor has 6,654 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.