Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 786 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 436 reviews)); "Great people and a lot of learning" ((in 409 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 388 reviews)); "Good pay and stock performance" ((in 248 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 166 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Dec 24, 2025

The company is great overall

Practice manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, culture, platform, agility and people's attitude

Cons

New Leadership, predominantly from Salesforce and Oracle, will eventually turn us into another mediocre enterprise

3.0

Dec 23, 2025

Great remote job

Content strategist

Recommend

CEO approval

Business Outlook

Pros

Great pay, little work, culture is chill

Cons

Poor management and organization, not enough work to go around, it’s SaS

5.0

Dec 23, 2025

Great place to work!

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing and capable people Excellent corporate culture Incredible benefits A lot of focus on personal development

Cons

Incredibly complex systems to learn Onboarding process can be overwhelming

Viewing 316 - 318 of 5,712 Reviews

Jobs at ServiceNow

ServiceNow Futures Summit — GTM Experience

ServiceNow Futures Summit - SWE Experience

West Palm Beach, FL

View job

Business Development Representative

Associate Solution Consultant - Talent Community

West Palm Beach, FL

View job

Keynote Production Lead