Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Dec 16, 2025

great if you love beauty

Recommend
CEO approval
Business Outlook

Pros

free makeup, trainings, sometimes food from brand representatives

Cons

Management can be very strict with absences (even if sick) and lateness. There's a point system that if you reach a threshold, you get fired.

4.0
Dec 15, 2025

A job is a job

Recommend
CEO approval
Business Outlook

Pros

I enjoy working with my team a lot. Just know that everyone is sassy, so nothing is personal until you make it.

Cons

Operations associates are essentially cashiers (I worked at a smaller location) and things don't always get done. Also, if you want to grow in this company, expect to take the long way up the corporate ladder depending on what you want to do. Sephora doesn't care enough to have much of a budget for growth in my opinion.

2.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun job if you have good coworkers, but the good folks don't usually last because of poor management and leadership.

Cons

The company consistently reduces employee perks and benefits while purporting to be "employee invested" in order to provide the "best in-store client experience" to stand out against competitors. How are BAs meant to provide a positive store experience when they're constantly hounded about metrics and other arbitrary choices made by corporate employees who have no idea what the store experience is actually like?

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Sephora Response
4mo
Thank you for your feedback and time with Sephora. We understand your concerns around leadership, total rewards, and the pressure tied to metrics. Your feedback about the disconnect between communications from leadership and the in-store experience will help us bridge that gap. Thank you again for sharing your feedback as we continue to show up better for our customers and team members.
Viewing 256 - 258 of 9,614 Reviews

Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.