Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great benefits, great hours. Albeit cheesy, it really felt like a dream job with an amazing work family.

Cons

They cut the benefits randomly without warning, as well as never having consistent hours, which forced me to leave. In my experience, some members of management were very rude to employees with disabilities or health concerns, until HR was involved, and then they were just passive-aggressive. Also, each branch has a completely different culture, which can be a double-edged sword.

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Sephora Response
4mo
Thank you for taking the time to share your experience. Working at Sephora means stepping into a place of belonging and meaningful relationships. And we’re so glad to hear that you found that with your “work family.” We also want to be clear that the concerns you raised are treated are taken seriously. Sephora is committed to fostering a workplace rooted in respect, inclusion, and safety, and any behavior that falls short of those expectations is not aligned with our values. We encourage you to file an iCare report by calling 855-863-1298 or visiting https://riskmanagement.my.salesforce-sites.com/icare so our team so they can review and address these concerns appropriately. Feedback like yours helps us identify where action and accountability are needed, and we appreciate you speaking up. Thank you again.
2.0
Jan 11, 2026

Not recommended

Recommend
CEO approval
Business Outlook

Pros

high comm on year end.

Cons

too many kpi, toxic and no worklife balance

5.0
Jan 11, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Lovely people and great management

Cons

Business at Christmas periods with Lo g hours

Viewing 223 - 225 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.