Sephora reviews

3.7

65% would recommend to a friend

(9,611 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You get free products each month to ensure you stay up-to-date with the newest/most popular products and have experience with them yourselves. They also often hire fun personalities so easy to meet cool co-workers. Easy to gain lots of experience in makeup/hair/skin/fragrance products so you can upgrade your own game as you work.

Cons

Cons are same as any other retail job. May be forced to interact with less-than-pleasant customers while keeping a smile on your face. Requires a LOT of customer interaction due to color-matching, finding products for customers, running checkout, etc. Not so fun on days when your social battery is low.

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Sephora Response
6d
Thank you for sharing your experience. We want our Beauty Advisors to be expert in all-things beauty. Like you said, just being around beauty helps – and the training product is an added bonus! We are so happy to hear that you enjoyed being a beauty pioneer during your time at Sephora. We also hear what you shared around the realities of retail. Beauty Advisors are at the heart of the client experience, whether that’s helping with shade matching, answering questions, or keeping things moving on the floor. That level of connection is a big part of what defines the Sephora experience, and we know it can feel like a lot depending on the day. We thank you for the impact you made on your customers’ lives. ❤️ We appreciate you taking the time to leave a review and for the contribution you made while you were part of the Sephora team.
3.0
Mar 6, 2026

50/50

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free stuff and products and fun vibes

Cons

The stress they put on you is not for the weak

3.0
Mar 6, 2026

Ehhhh

Recommend
CEO approval
Business Outlook

Pros

Discount, gratis, great team members

Cons

Terrible management, no work life balance whatsoever

Viewing 121 - 123 of 9,611 Reviews

Glassdoor has 12,226 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.