Sephora reviews

3.6

65% would recommend to a friend

(9,595 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Continous and consistent product knowledge/brand trainings. Support from Brands in education,gratis, and sales support. You don't have an individual sales goal so its much easier to just focus on the clients needs rather than youre own. You are working with some of the best luxury brands in the world and end up knowing more than most consultants at dept. stores. If you also work as a freelance makeup artist on the side you may be able to score some valuable gratis, in addition to the obvious free trainings from brands. Great benefits. good bonus incentives.

Cons

Because you don't have an individual sales goal there is sometimes a lack of motivation from the staff to sell consistently, therefore limiting your bonus potential. You won't make as much$$$ in comparison to the dept. stores consultants that sell the same luxory brands as you. Its a more objective company to work and that's really disapointing in a lot of ways come promotion time.

4.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora is a great place for someone who wants to start a career in the beauty industry. You learn so much about different brands and get the best training you can ever have. You become such an expert in all products and beauty trends after working here, which is great in terms of boosting your confidence as an employee. Gratis makes up for LOW hourly wage since you get SOOO MUCH free stuff compared to anyone else in the same industry (retail). Lots of store contests so it keeps work fun and challenging and always rewarding.

Cons

Management is always over-stressed by district managers and regional managers. Because of this, managers have NO TIME whatsoever to give enough feedback to employees. No one will acknowledge how great of a seller you are, just like no one would acknowledge if you just stood by the wall all day and did nothing. You can literally work there for YEARS and never get a raise, never get positive feedback, never get promoted unless they are THAT desperate to fill in someone who just got fired or quit. Managers ive worked with HATED their jobs and I know they would all leave in a heartbeat if they got a better-paying job. The job itself is actually not bad, but it's not well compensated for the stress level and work load. Discounts aren't as good as other stores but gratis makes up for it. The uniform is hideous and has nothing to do with being a person that's promoting "beauty". They don't care how educated you are or if you speak up about wanting to get into corporate level no one will do anything about it or tell you what needs to be done. Just sell sell sell.. and since there's no commission then no one will ever truly know how great or poor of a seller you are.

3.0
Nov 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Most people are great on a personal & professional level You learn A LOT about beauty, business, and what it's like to work for a leader in the beauty industry

Cons

Can be very stressful and difficult to balance work/life in many positions In some cases, promotions given unfairly Getting an assistant buyer or merchant job extremely competitive, even internally

Viewing 9562 - 9564 of 9,595 Reviews

Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.