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      Sephora

      Engaged Employer

      Sephora reviews

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      3.7

      65% would recommend to a friend

      (9,601 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Jul 25, 2011

      Very sales-oriented, micro-managed work environment with favoritism.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Ability to try out new products - Free products (although it's takes several weeks before you receive any gratis, and some of it might be old, discontinued products) - Ability to wear a full face of heavy make up to work (if you're into that sort of thing)

      Cons

      - Micro-management (you are being watched by several managers at ALL times) - Having to wearing a headset and listen to managers tell you how much you need to sell every few minutes (i.e. "I need you to make $2,000 this hour!" "Okay guys, we have 10 minutes to sell $500 before the hour is over! HURRY!") - Difficulty getting approved for a 15 min. break while managers and senior employees are free to take cigarette breaks at their discretion - Favoritism - Sporadic hours

      3.0
      Jun 30, 2011

      For a Store Director, your job is never done and upper management does not understand how challenging it can be

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora does care about it's employees, but seemingly more at the lower level. Plenty of opportunity to move up if you are just starting your management career and they give you a lot of opportunity for growth if you put forth an effort. As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations.

      Cons

      As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations. Sephora always has about 3 or 4 "focuses", which makes it hard to focus on just one thing and get it mastered. Despite the great client service, it seems clients are never happy, which leads to more stress.

      Viewing 9484 - 9486 of 9,601 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.