Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jun 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Competetive pay, fun work environment, there's a raise in salary each year depending on performance. They also plan for your development within the company and offer you opportunities to move up in rank.

Cons

Very hard to move up within the store. More likely than not you would need to be transferred to another location.

2.0
May 30, 2012

Fun place to work but needs better management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time there because of some of the wonderful cast members, made lots of friends! Free samples. Product knowledge, in-store training. Gratis, although I never got any.

Cons

It's still retail, so hours and pay isn't going to be the best. Poor management, lots of miscommunication. I'd be told to do one thing by one director and the other will tell me differently. What's the deal? I also was the only one in the store with no Gratis box, the management simply "forgot". Being only in the cashier position for months was not what I expected as I was told management will put people into different "worlds" after a certain amount of time but it Never happened. it's a menial position and it gets extremely frustrating at times. Cast members don't get to learn if they're constantly doing cashier work. Lots of micromanagement. Store is dusty as heck! In the end it's still retail! I was very excited to work there but realized that it isn't all that great in the end.

3.0
May 29, 2012

Bittersweet

Recommend
CEO approval
Business Outlook

Pros

Gratis, Brand Trainings, Product Knowledge, Employee Discount, Cast Bonus Incentives, Early Exposure to the latest Products, if you love the Cosmetic Industry and helping people feel more confident with their Cosmetic routine, the tools and opportunities are at your fingertips.

Cons

Demoralizing Raises, Micromanaging, Difficulty Advancing, More responsibility without monetary incentives, Repeated Empty Promises from Management, Received Candy Bars when Higher ups were notified of Client Praise

Viewing 9427 - 9429 of 9,603 Reviews

Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.