Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Gratis, gratis, gratis! It is great to be part of a growing company.

Cons

The return policy is constantly abused by clients that feel entitled to luxury items that some cannot afford. This causes them to be abusive to the staff when they do not get their way, even though they keep turning over the same purchase over and over.

2.0
Aug 29, 2012

no room for growth at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

gratis makeup gratis makeup gratis

Cons

poor work environment and managment

1.0
Aug 22, 2012

Insulting and degrading work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had made a wonderful group of co worker friends, i have done a ton of growing in the industry and enjoyed the training and product perks.

Cons

Management team is suffocating and demeaning. They treat you as if you are beneath them as a human being. Your rights and your dignity do not matter. Myself and so many others around me felt anxiety and stress on a daily basis there. There have been numerous counts of unfairness in treatment among the employees due to favoritism which seems to be unfortunately from a racist perspective. I have been bullied and shot down enough times that all i can do is find some form of justice so that it does not have to keep happening to others in the future. The concept of "cleaning house" through misery is just sick to me and without getting to know the hard working individuals that spend so much of their lives there. Its really about who you know and whos pet you are at this place. I wish my experience here could have been something to rave about..and it could have very well been but instead im happy to be free.

Viewing 9385 - 9387 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.