Sephora reviews

3.7

65% would recommend to a friend

(9,611 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Dec 17, 2012

Unorganized

Recommend
CEO approval
Business Outlook

Pros

Free products and minimal discount of 20%

Cons

Unorganized, no training, I was hired seasonl, trained so many after me was told I was going to be kept as a permanent employee then I was let go and EVERYONE was shocked! The manager didn't even know how much work I actually did cause 70 employees is way to many

4.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great brand training -Good Pay -Gratis -Nice cast (most of the time) -Fun environment

Cons

-Terrible scheduling; forget about requesting a day off. Also, your availability means nothing. -Send home employees if its slow, but while its early. Which means that once the afternoon hits there are not enough cast. -No consistency. One minute they want you to follow survey feedback and check in with clients when they seem to need help, next minute they're yelling at you to tackle the only 3 people in the store ( who you just walked away from) again. -Too much focus on the actual survey than helping clients.

Viewing 9343 - 9345 of 9,611 Reviews

Glassdoor has 12,226 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.