Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

-Unlike its competitors, Sephora is all about education, training, and artistry. I have worked at 2 of their biggest competitors after working at Sephora and I would say 98% of my knowledge in the beauty industry is from Sephora. -GRATIS! -ALL high end brands to work with which makes you feel more a part of the industry, rather than half the time having to sell Revlon and Maybeline and making you feel like you work in the drug store beauty department 50% of the time -Very strong and value-oriented company -Benefits for part timers -More full time positions in the store than just management

Cons

-9 hour days ranging from opening shifts to closing shifts 5 days a week makes work/life balance very difficult to achieve. -you are micromanaged from the minute you walk in to the minute you are frisked and walk out the door. -Uniforms are absolutely hideous. They are actually embarrassing. -No cleaning crew or overnight crew to stock...which means after 7 hours straight of interacting with people and doing makeovers, you are then to clean, straighten, stock, sweep, and mop the entire store. -Impossible to move within your store. If you want to be promoted, you have to transfer to a different store. And good luck getting a manager to transfer someone out of their store for a promotion when retail already has a high turnover rate.

2.0
Sep 7, 2013

Love the culture but its changing...

Recommend
CEO approval
Business Outlook

Pros

Gratis, gratis, gratis... Training/ education of products is daily and ongoing. Pay is above average for entry level. Company provides uniform.

Cons

Extremely high expectations for management and no time or payroll to achieve goals. Used to promote from within. Do not see this happening anymore.

Viewing 9250 - 9252 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.