Sephora reviews

3.7

65% would recommend to a friend

(9,616 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training, lots of product knowledge, the ability to work with people from different backgrounds, and shared leadership responsibilities

Cons

Upper management does not believe in promoting from with in, they make it hard for you to be a student and work, poor benefits, lack off communication from the company to retail stores, back room management where the SM is never on the sales floor, and management is not clear and unsupportive of your growth in the company.

3.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Some Education, training and sometimes even videos to watch on the clock. Free food, and lots and lots of free product; some very genuinely nice people. If you are willing to play politics!

Cons

The Cast Members are generally catty and enjoy having a sour attitude towards each other. Always being judged on appearance before clocking in. Not being able to show up unless you have 2 tons of makeup on, and resemble a star trek crew member in a rumored Pablo Gurren designer "tunic". Hours are promised but never delivered. Rewards and bonuses are disappointing. No room for improvement within the store you were trained in. Anyone who moves up in position ends up relocating because of transfer requirements.

Viewing 9187 - 9189 of 9,616 Reviews

Glassdoor has 12,232 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.