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      Sephora

      Engaged Employer

      Sephora reviews

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      3.6

      65% would recommend to a friend

      (9,594 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.6 out of 5 stars, based on 9,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      May 8, 2026

      Learning opportunities overshadowed by toxic management culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work, staff discount, opportunity to learn a lot because you'll be doing a lot

      Cons

      Toxic management - watch people get bullied and spoken down to in meetings. Problem starts right from the top. The current culture does not reflect what the company presents itself as (inclusive, empowering etc). Lots of blame game, finger pointing, and bias behaviour.

      1.0
      May 7, 2026

      Performative Culture Behind a Polished Brand

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounted makeup products. Good benefits.

      Cons

      The company promotes itself as highly diverse, but the actual culture felt much more insular and image-conscious than genuinely merit-based. Over time, there seemed to be a noticeable pattern of people gravitating toward and favoring those who looked, acted, or culturally mirrored themselves, especially in hiring and advancement decisions. What stood out most was the disconnect between the company’s external messaging and the reality of the environment internally. Diversity often felt more like part of the brand image than something deeply reflected in the day-to-day culture or decision-making. From my experience, the environment felt far more clique-driven and performative than truly open or inclusive.

      Viewing 31 - 33 of 9,594 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,199 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.