Securitas reviews

3.7

42% would recommend to a friend

(4,653 total reviews)
avatar

Magnus Ahlqvist

67% approve of CEO

58% positive business outlook

Securitas has an employee rating of 3.7 out of 5 stars, based on 4,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Securitas employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- A lot of downtime - Leadership experience - Meet people with a host of different backgrounds - Can ask to be trained for different roles within the organization

Cons

- Babysit adults - Can be a hostile environment - High turnover

avatar
Securitas Response
1y
Thank you for taking the time to share your experience with us. We would love the opportunity to improve and would appreciate any additional comments you may have. Please send any feedback or comments to our leadership team at comments@securitasinc.com.
2.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistent, reliable hours. Clear job expectations. Quick support from superiors when needed (at least on the Amazon campus, where I worked), The majority of the guards were at least moderately competent (the number who weren't was offset by the excellent ones).

Cons

Short staffed at times. Sometimes you have to wait a long time for your relief to arrive. But that's just minor stuff. My big issue: Securitas Human Resources openly lied to me. Amazon decided that they no longer wanted desks in lobbies, and that it looked "more professional" to have a guard standing at a podium for eight hours. I had a bad hip, and an accomodation letter from my Doctor saying so. So a number of us guards who were disabled were taken off the Amazon Campus, and assured us that they would find us work on another site. The Union contract required them to provide three possible positions...and that's exactly what they did. They offered me my choice of three different guard posts at three different client locations...all three of which were impossible for me to perform physically. The person I worked with in Human Resources had lead me to believe that she would continue searching for a match for me, and trusting her, I waited. One day, a couple months later, I called the Employee Service Call Center with some questions about my file, and they let slip that my account in the computer was coded "T". They immediately tried to gloss over that revelation, changing the subject and trying to shift my attention. But I insisted they tell me what the "T" stood for. Finally they relented, and admitted it stood for "Terminated". They had fired me, and not even bothered to inform me by email or mail! I was excellent at customer service, and popular with the clients, but because my disabled status limited the duties I could perform, they found a way to get rid of me. When Securitas says "Human Resources" they mean that human beings are just another natural resource to be used and discarded.

avatar
Securitas Response
1y
We take your feedback very seriously and we're truly sorry to hear about your negative experience. We'd like to learn more so we can better understand the issue and take corrective action. Please contact us at comments@securitasinc.com to provide us with more details.
1.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

For a very specific type of person, working under Securitas' TD Garden contract provides an incredibly fun, fulfilling work environment. There are some great assignments, should you feed the egos of the right people in the building.

Cons

Unfortunately, I'm not sure where to start. I was hired under the pretense that my position would be part-time, and that I would get to choose which events to work, so long as I worked above a certain percentage of events at TD Garden. However, essentially right as I began with them, they completely changed the policy, requiring a time-off request form to be filed if I could not work security for certain events. This completely flipped the terms of my hiring on its head, and was no different than a bait-and-switch. I was fortunate enough to have decent assignments for a while, but was seemingly retaliated against when I had to begin submitting time off forms to fulfill my other obligations. The final straw wafir me was when I was issued a write-up for calling off of an event I had an unavoidable conflict with, and that I had tried to get off through the conventional time-off sheet. This company tried to squeeze full-time hours out of me when the only reason I took the position in the first place was because of their assurance I would have the flexibility I needed for my other positions. This led to me leaving the company after three months. I haven't looked back.

avatar
Securitas Response
1y
Thank you for sharing your experience. We're glad to hear that you found certain assignments enjoyable and fulfilling. However, we’re disappointed to learn about your concerns regarding management practices, communication, and policy changes. We take this feedback seriously and will review it carefully to improve our processes and ensure a more supportive and flexible work environment for our team members. Your insights about morale and management interaction are invaluable, and we aim to address these challenges to foster a better workplace for everyone. If there is anything additional you'd like to add please feel free to contact our leadership team at comments@securitasinc.com.
Viewing 223 - 225 of 4,653 Reviews

Glassdoor has 8,571 Securitas reviews submitted anonymously by Securitas employees. Read employee reviews and ratings on Glassdoor to decide if Securitas is right for you.