Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
5.0
Feb 21, 2016

Excellent company to work at as an engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SecureWorks is a wholly (soon to be partially) owned subsidiary of DELL, made up of a number of security startups that merged. Due to this, it has engineers and managers in different locations, Atlanta, Providence, Myrtle Beach, Edinburgh, Austin, and Hyderabad being the main ones. As such, nearly all team meetings are held on the phone. * Engineering culture is quite positive * Remote work is not only welcome, it is nearly expected * There is still a small company feeling about the place * Work life balance is reasonably respected * Sometimes fascinating work in the security industry

Cons

* SecureWorks is justifiably paranoid about being hacked. Expect to have to file a ticket to be given permission to tie your shoe. * PMs are all completely overloaded. Don't expect any question to be answered in less than a week if at all. * Climb any higher than senior or principal engineer, and the politics become completely opaque and sometimes brutal. * Development centers scattered through different timezones can mean meetings at odd (early morning) hours

2.0
Feb 19, 2016

SecureWorks - not all that great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The compensation is fairly well for the type of service.

Cons

The management is poor and the operations are very 'by the seat of the pants'.

3.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The other people in the SOC will help as much as they can and the mood is generally laid back. There are adequate resources to get the job done but no real thorough explanation on how to use them. You'll learn tons of off the cuff scripting and there are always people who can help you figure out how to automate something.

Cons

Managers are employees who did the job well but this is IT and these people and their social skills lack a lot to be desired. Equipment is simply trash. So locked down by the security team. You may have a brilliant workflow efficiency but trust me, they'll ruin that. Need to install something? Nope. Need a driver update? Nope. Want something to work on that doesn't break your back when you have to pack up at the end of each shift? Nope. (You have a massive, heavy laptop and no assigned seating.) Bait and switch seems to be the name of the game here. Tell you it's one thing then several weeks of waiting and they change it all.

Viewing 94 - 96 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.