Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
3.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Great and fair pay for inside sales, great people to work with

Cons

Unrealistic expectations for role and not clearly defined job description. Job description changed drastically after about a year's time with additional responsibilities by the plenty and no pay increase. Supreme lack of communication across the organization. Questionable career advancement ethics, policies, and process. Have witnessed nepotism in ugliest forms on different occasions.

5.0
Mar 7, 2016

Awesome Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good career opportunities, great business prospect, one of the leading providers of Managed Security Services Provider. The management is good and the training that you have access to is second to none

Cons

I don't have any at the current time of submitting this review

5.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

My experience with Dell SecureWorks as a company has been tremendous. I've been treated very well and I honestly get paid to essentially be myself, which is amazing. I work remotely, I set my own hours, my cell phone is paid for, my internet is paid for, I get to travel a lot. I also travel whenever and wherever personally. As long as everything is being handled with case work and the client is happy, management rarely bothers me. The only thing they've told me since I've worked here is, "You're doing great, keep doing what you are doing!"

Cons

The things I don't like about being here is that the company is getting larger and larger very quickly, and with Dell acquiring EMC the company will basically double in size. This is natural for business, but it makes me feel more like a number or an ant. Not that I wasn't already a number working for Dell, but I had a personal connection with Dell since my parents used to work for Dell when I was in school. Working for Dell SecureWorks when I started it didn't feel large because I could easily talk to everyone on my team and get to know people in other divisions. Another thing, and this probably only relates to consulting, I can never stop thinking about work. Even when I'm on break, I'll think about client work and what needs to be done. My mind never shuts off, but this is what I signed up for, and it fits my lifestyle very well. I've been extremely happy working here and don't see myself going anywhere from here. For Christ sake, I work remotely and conduct client meetings in my Pajamas in bed lol. How can life get any better?

Viewing 634 - 636 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.