Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
2.0
Jan 24, 2018

Layoffs + Change in Culture Signs of Foundational Cracks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are terrific. Intelligent, focused, ambitious. The best reason to work any place is who you are working with and how you get work done together. SecureWorks is top on my list of companies that I've worked for on this note.

Cons

However, this last layoff in January saw the loss of many of these fantastic and essential folks. This is the second layoff in 6 months, with probably more to come given the pressure to actually show a profit. I say show versus make, because it won't be earned, it will be through manipulation of personnel. I listened into my last company meeting, wherein there were no questions and no mention of the significant layoff. Keeping things positive for the folks who are still working there makes sense, but it goes against their culture of Open and Honest Communication. During this meeting they changed that to Honest, Truthful Communication. Since they choose to not be open about things (instead sweeping hard issues under the rug), they had to change their culture to reflect this. Additionally, Integrity was redefined to "Do the right thing", which is quite different from a standard definition of "Steadfast adherence to a strict moral or ethical code" Within the balance of needs for shareholders, customers, and employees, integrity lost out on both of these layoffs. It helps the shareholders short term, increases a heavy workload to an unworkable one, and will see a degraded customer experience in 6 to 12 months, with a corresponding shareholder hit in 18 months. "Do the right thing" especially as expressed in the new culture definitions reduces the vision for choices to a very short term at the expense of the long term. Steadfast requires a longer term vision at the expense of short term goals. I don't think I would have posted this review except for the culture changes announced 2 weeks after an 'invisible' layoff. If feels like SecureWorks is actively trying to hide problems while shellacking on very high sounding principles. The combination of the two is a tectonic fault with long term consequences and significant difficulty for recovery.

3.0
Jan 24, 2018

SecureWorks Inc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks such as Summer Hours, a week of for Christmas, friendly environment, telecommute

Cons

No diversity with the executive team, layoffs, brings in contractors and layoff full time employees

1.0
Jan 22, 2018

Toxic Culture; Bad Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people that try to do what's right for clients and for employees.

Cons

Poorly run across the board in every aspect.

Viewing 565 - 567 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.