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      Secureworks

      Part of Dell Technologies

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      Secureworks reviews

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      3.6

      70% would recommend to a friend

      (715 total reviews)

      Wendy Thomas

      62% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      3.9

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      715 reviews
      1.0
      Jan 16, 2019

      Toxic Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits (time off, health, etc) - Some of the people you work with

      Cons

      - Management: I always was treated like I didn't know what I was doing and micromanaged. I was also told that I needed to "show my worth" to be kept around. - Disorganized goals (no 2 teams are trying to accomplish the same thing) - Very outdated systems- which is weird because they are a software company - No clear advancement path (seems to only promote white women/men) - Was in a flexible environment until we got a new leader and had mandatory time requirements (meaning i had to be in office for a specific time and had to take lunch)

      avatar
      Secureworks Response
      7y
      Thank you for taking the time to provide us with feedback. At Secureworks, we take our Culture Code and Core Values very seriously. It is critical that each of our team members feels that he/she has a safe and comfortable place to work and is treated with respect. While I recognize you are no longer working with Secureworks, your comments are concerning and I'd like to investigate further. If you feel comfortable, please reach out to me at feedback@secureworks.com so that I can gain additional information about your experience that will help us improve. I look forward to connecting. If you would prefer to remain anonymous, please use our Ethics Hotline to report any activity you feel was inappropriate. Thank you, Tom
      3.0
      Jul 31, 2018

      Good Service, alright people. Spotty in between - Sales

      Security specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benifits Fun Environment at times Competitive Compensation Perks of working for Dell Technologies Service Offering is second to none and the future is bright

      Cons

      Often unreasonable demands from management Fluctuating OTE plan, rarely in SS favor Direct leadership can be challenging to work with. Working under an individual with substance abuse problems can prove to be detrimental to one's individual success within the team. Verbal abuse and saboteur-esque behavior prevents most level headed individuals from performing to his or her potential.

      2.0
      Aug 4, 2015

      Apply for anything but a SOC analyst. Not HIT,SA, or DM.

      Soc analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The individual teams at Dell SecureWorks are great to be on and great overall group of people. Working here can be very fun and your peers are the best thing about the company.

      Cons

      Issues with Management . You will find that many managers are lazy and don't push for your pay or support you. Dell SecureWorks pays you based on what other MSS centers pay their employees but that data is old and doesn't actually reflect the market. SOC Managers have a bad reputation inside the Secureworks division for not pushing better pay for their current employees. Working in the SOC is also uncomfortable. The SOC is a closed off part of the office and the smell is bad and you share desks/keyboards with people who have bad hygiene.

      Viewing 43 - 45 of 715 Reviews
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      ReviewsSecureworks reviews

      Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.