Secureworks reviews

3.6

70% would recommend to a friend

(716 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

716 reviews
1.0
Mar 4, 2020

Terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

quite a few solid solutions

Cons

Never experienced such a poor & cut throat work environment

avatar
Secureworks Response
6y
Thank you for taking the time out of your day to share your thoughts with us. I am sorry to hear that your experience here was not as positive as we'd like for it to have been. We are always looking for opportunities to make positive changes to our workplace environment for our employees worldwide. If you have comments about how your experience could have been improved, I welcome you to reach out to me at feedback@secureworks.com. Thank you, Tom
5.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great work Environment. Training and onboarding. Benefits package. Bonuses.

Cons

Slow to promote. Heavily focused on metrics

avatar
Secureworks Response
6y
Thank you for taking the time to share your feedback with us! I am glad to hear that your time with us was positive and we hope your current role is challenging your career growth aspirations. We are always looking for great talent (and we love opportunities for "boomerang" team members to come back to us), so if you ever consider the idea of re-joining our team, please check our career page or reach out to your existing contacts. Thanks again! Tom
1.0
Feb 15, 2020

An abysmal failure of trust and delegation....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very talented people in general, who are passionate about security. You won't find a MSSP with a better pedigree amongst middle management.

Cons

If you're not in Atlanta, don't bother trying to get your point across because it simply won't be listened to. There's a complete failure in the way that the business is run - EMEA and APJ are ignored and leaders there are leaders in name only. They are unable to affect change and ensure local strategy aligns with overall corporate objectives. Complete lack of understanding of market needs outside the core US market. At the same time, they have full responsibility for delivering results ie. Accountability without Control. Financial and administrative systems are poor, but senior team members don't seem to understand the need to get these basic hygiene factors right. Waves of redundancies even though people are already overworked and the good people are leaving in droves. Complete lack of attention given to some exceptionally poor managers who are allowed to continue failing the company and their teams. It's all a great pity because fundamentally, Secureworks is a great company. It has lost its way with an erratic strategy and focus on the wrong priorities. I sincerely hope that changes.

Viewing 445 - 447 of 716 Reviews

Glassdoor has 736 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.