Does Sats pay their employees well?

According to anonymously submitted Glassdoor reviews, Sats employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sats. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Sats?

40% of Sats employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sats 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Sats?

Customer Service Agent (80) , Auxiliary Police Officer (53) , Manager (38) , Executive (30) , Cargo Coordinator (22) , Intern (21) , Customer Service Officer (20) , Senior Executive (19) , Customer Service (18) , Passenger Service Agent (17) , Food Packer (16) , Assistant Manager (15) , Customer Service Agent (CSA) (15) , Customer Service Representative (15) , Load Control Officer (13)

What are the pros of working at Sats according to real employee reviews?

"Good colleagues and passengers from all over the world" ((in 87 reviews)); "People are nice and friendly" ((in 45 reviews)); "Good employer Benefits are good" ((in 35 reviews)); "Good working environment and love the ambiance." ((in 34 reviews)); "and good bonus as well." ((in 18 reviews))

What are the cons of working at Sats according to real employee reviews?

"High turnover rate because of poor management." ((in 65 reviews)); "Too tiring and low paying" ((in 36 reviews)); "No work life balance and demanding environment" ((in 34 reviews)); "Long hours and very busy" ((in 26 reviews)); "If you are young and ambitious just don't join this role because there's no career progression." ((in 24 reviews))

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Sats

Sats reviews

3.2

40% would recommend to a friend

(947 total reviews)

Kerry Mok

68% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

2.6

Work/Life balance

2.6

Senior management

Sats has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sats employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Ratings by demographic groups

Disability

Parent or family caregiver

Reviews by job title

947 reviews

2.0

Aug 12, 2025

First Impressions Matter

Customer service agent (csa)

Recommend

CEO approval

Business Outlook

Pros

1. Working in the world’s Best airport. 2. Staff Discounts at Changi Airport. 3. Meeting new people.

Cons

1. Mismanagement that blames you for their mismanagement. 2. Abyssmal Pay. 3. No work-life balance. 4. An off is a necessity , a rest day is a luxury.

4.0

Aug 4, 2025

Fast-Paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work is manageable, many learning opportunities

Cons

Certain tools or equipment could be upgraded

5.0

Aug 4, 2025

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility Boss Time good overall

Cons

None for now at the moment apart from shift

Viewing 82 - 84 of 947 Reviews

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