Does Sats pay their employees well?

According to anonymously submitted Glassdoor reviews, Sats employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sats. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Sats?

40% of Sats employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sats 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Sats?

Customer Service Agent (80) , Auxiliary Police Officer (53) , Manager (38) , Executive (30) , Cargo Coordinator (22) , Intern (21) , Customer Service Officer (20) , Senior Executive (19) , Customer Service (18) , Passenger Service Agent (17) , Food Packer (16) , Assistant Manager (15) , Customer Service Agent (CSA) (15) , Customer Service Representative (15) , Load Control Officer (13)

What are the pros of working at Sats according to real employee reviews?

"Good colleagues and passengers from all over the world" ((in 89 reviews)); "People are nice and friendly" ((in 48 reviews)); "Good employer Benefits are good" ((in 30 reviews)); "and good bonus as well." ((in 18 reviews)); "Many opportunities to talk with travellers" ((in 14 reviews))

What are the cons of working at Sats according to real employee reviews?

"High turnover rate because of poor management." ((in 65 reviews)); "No work life balance and demanding environment" ((in 35 reviews)); "Too tiring and low paying" ((in 31 reviews)); "Long hours and very busy" ((in 28 reviews)); "If you are young and ambitious just don't join this role because there's no career progression." ((in 23 reviews))

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Sats

Sats reviews

3.2

40% would recommend to a friend

(946 total reviews)

Kerry Mok

68% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

2.6

Work/Life balance

2.6

Senior management

Sats has an employee rating of 3.2 out of 5 stars, based on 946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sats employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Ratings by demographic groups

Disability

Parent or family caregiver

Reviews by job title

946 reviews

3.0

Sep 9, 2025

Ok not too bad

Flexi customer service agent

Recommend

CEO approval

Business Outlook

Pros

Interesting work , fun environment but wouldn’t recommend if you have no interest

Cons

Too much politics, growth opportunities limited pay is low compared to other sub companies within sats

2.0

Sep 1, 2025

Salary

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Work with people from different countries

Cons

Low salary, and far away from urban area

3.0

Aug 31, 2025

Its alright

Passenger relations officer

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime before covid. Great colleagues

Cons

Counsels staff for MC Appraisal done by someone whom I did nog worked with

Viewing 70 - 72 of 946 Reviews

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Ok not too bad

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Its alright

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