Does Sats pay their employees well?

According to anonymously submitted Glassdoor reviews, Sats employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sats. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sats?

38% of Sats employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sats 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sats?

Customer Service Agent (80) , Auxiliary Police Officer (53) , Manager (38) , Executive (30) , Cargo Coordinator (22) , Intern (22) , Customer Service Officer (20) , Senior Executive (19) , Customer Service (18) , Passenger Service Agent (17) , Food Packer (16) , Assistant Manager (15) , Customer Service Agent (CSA) (15) , Customer Service Representative (15) , Load Control Officer (13)

What are the pros of working at Sats according to real employee reviews?

"Good colleagues and passengers from all over the world" ((in 89 reviews)); "friendly people and being able to work behind the scenes" ((in 48 reviews)); "Good progression and working environment" ((in 37 reviews)); "Good employer Benefits are good" ((in 33 reviews)); "and good bonus as well." ((in 20 reviews))

What are the cons of working at Sats according to real employee reviews?

"High turnover rate because of poor management." ((in 67 reviews)); "No work life balance and demanding environment" ((in 39 reviews)); "Too tiring and low paying" ((in 33 reviews)); "If you are young and ambitious just don't join this role because there's no career progression." ((in 25 reviews)); "Long hours and very busy" ((in 25 reviews))

Sats reviews

3.2

38% would recommend to a friend

(949 total reviews)

Kerry Mok

64% approve of CEO

39% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.5

Work/Life balance

2.5

Senior management

Sats has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sats employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Ratings by demographic groups

Disability

Parent or family caregiver

Reviews by job title

949 reviews

4.0

Jun 10, 2022

Not bad

Food operator

Recommend

CEO approval

Business Outlook

Pros

- Free lunch and dinner and good people

Cons

- Sometimes have to work overtime but the pay is good for ot

3.0

Jun 9, 2022

Many ot hours

Auxiliary police officer

Recommend

CEO approval

Business Outlook

Pros

Many ot hours if you willing to cove

Cons

Evaluation grading system very unsystematic

4.0

Jun 7, 2022

Best-Effort-Basis

Freelancer

Recommend

CEO approval

Business Outlook

Pros

- Really stellar colleagues on ground. They do their best on a best-effort-basis. Plenty of well-deserved compliments that were never accounted for. - Allowances used to include transport and dry-cleaning, if I am correct. Not so sure after I left. - Salary paid on the 21st of every month; if it falls on weekends, then by Friday. - True ambassadors of Singapore. The first point of human contact entering Singapore; keep up the good work, because I've been there before too, to see and know all this happen, LIVE. Thank you for making it a pleasant experience!

Cons

- Completely better benefits for the staff. When I joined in 2014, my contract did not have free airline tickets, let alone travel perks, compared to the cabin crews. So such plans are strictly on-your-own-expenditures. - Shift work. The airport never sleeps, so the shift timings are very taxing; more so if you live beyond the East area, where the airport is located. - Very hectic schedules. When manpower is undermanned, please be prepared to slog it out. - Ambassadors for Singapore. Unfortunately, they must also bear the grievances of irate travelers who miss their flights, get delayed, and process sometimes very challenging situations. - Please forgive me if I did miss out anything of concern. Thank you very much, and have a nicer time ahead!

Viewing 544 - 546 of 949 Reviews

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Sats

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Not bad

Many ot hours

Best-Effort-Basis

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