Santander reviews

3.8

71% would recommend to a friend

(8,370 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Apr 22, 2014

fast pace and then faster pace

Recommend
CEO approval
Business Outlook

Pros

always on the move in getting into new business, more growth, good for CEO and people have a stake in the company's prosperity - highlevel management and owners

Cons

constantly is very demanding, more and more work but tactical solutions constantly because of time pressure time-to-market, thus causing shaking foundation

3.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

they pay good money and the bonus are spectacular, they train their employees and they invest on them as well. they always pay what they offer it can take 15 more days but they always pay and in what money is related they are cristal clear.

Cons

They treat their employees like machines and sometimes in a not very "human" way to may "generals" to few soldiers. They exploit the middle and low positions and they treat their costumer as if they were making them a favor.

3.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Formerly Sovereign Bank in the US, so the company paid well to attract talent from Citi, BOA, Wells, etc. for sales roles in private banking, business banking, etc. Retail business model was recently re-aligned for certain retail level personnel to reflect higher levels of autonomy and responsibility.

Cons

Because Santander USA consists of a smaller, recently acquired, and converted northeastern US regional bank, it's chasing big-bank ambitions before actually building up it's operating technology, brand and reputation. Name recognition is entirely non-existent and can be a hurdle when looking to acquire affluent, and more established clientele. Simple things such as customer service that closed on the weekend, updated but inadequate business online banking - outages, customer information systems not fully integrated, and simple technical issues were common place as recently as January of this year. Many of these were deal-breakers for prospects considering bringing their full banking relationship over from more capable institutions.

Viewing 8197 - 8199 of 8,370 Reviews

Glassdoor has 24,676 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.