Santander reviews

SCUSA’s business plan is to bleed customers and to punish those who deviate from expectations. This philosophy is applied also to employees in the call center (by far the largest aspect of the company); the company bleeds them of time, energy, and talent, hoping they’ll quit before becoming benefits-eligible. There are no raises anywhere in the company, bonuses are frequently denied on obscure technicalities, and work schedules are intentionally burdensome. Everyone is either miserable or angry; dozens come and go seemingly weekly, company-wide. SCUSA exploits an IT department populated by immigrants utterly chained to their employer; few are broadly knowledgeable about technologically or even basic business practices (or even intermediate English), while most are essentially captive labor. There is also a tendency to fire IT workgroups after pet projects are completed or cancelled, meaning IT employment is only reliable in three-week increments-- happened to me after two years.

Terrible credit delivery and old school management. hyper focus on calling activity and micro management but not paying attention about delivering for the customers. They have a pessimistic view of their staff and do not trust or respect their bankers, even if you are a top producer. Business banking is managed by retail folks who have no clue about the business.