Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

56% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 21 reviews)); "Helpful, friendly staff." ((in 17 reviews)); "Great people to work with" ((in 16 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 14 reviews)); "Competitive salary" ((in 8 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 40 reviews)); "Manager was abusive and manipulative" ((in 10 reviews)); "Long hours 12 hours shifts Not enough staff" ((in 8 reviews)); "Terrible senior management." ((in 7 reviews)); "There is a big, arrogant culture within the organisation." ((in 6 reviews))

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Sanctuary

Sanctuary reviews

3.1

56% would recommend to a friend

(357 total reviews)

Craig Moule

51% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

357 reviews

3.0

Aug 26, 2025

Swings and roundabouts

Local service manager

Recommend

CEO approval

Business Outlook

Pros

Lots of training opportunities Some great colleagues across the organisation

Cons

Not great for progression opportunities Supported living with a big corporate banner

3.0

Aug 25, 2025

Busy but pays well

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

Nice staff mainly and well paid. Good events too.

Cons

Busy and stressful; call centre cons

2.0

Aug 5, 2025

Not too bad

Care assistant

Recommend

CEO approval

Business Outlook

Pros

Good team and colleagues overall

Cons

Lack of effective dementia training

Viewing 115 - 117 of 357 Reviews

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Jobs at Sanctuary

Customer Relations Officer

Worcester, Inglaterra

Administration Assistant

Income Officer - Local Operations