Sanctuary reviews

3.1

57% would recommend to a friend

(356 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

356 reviews
3.0
Apr 22, 2021

Bad management

Recommend
CEO approval
Business Outlook

Pros

Empathetic and caring staff team

Cons

Terrible senior management. Don’t follow company ethos

1.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Good rate of pay for part time work.

Cons

Senior management needs to change. Lack of professionalism from senior management. One of the senior managers frequently loses her temper in the office in front of staff. Once she threw a chair across the office as she thought someone had drawn on the chair- a pen had leaked onto it it seemed although no one ever admitted it was their pen that caused the issue. Then more recently when we had another company come to see how we work. The manager ended up been unable to speak to the people who had come. This was because she came storming out of the meeting room and had to get one of the response team managers to take over. He was obviously not prepared for the visit as he wasn’t supposed to be involved but he like a professional took over. I can provide personal experiences and many other examples too. It’s a toxic environment to work in.

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Sanctuary Response
6y
Thank you for your review. At Sanctuary Group we take all reviews and feedback seriously and embed positive changes for the benefit of our staff. I am sorry to hear of your experience at Sanctuary. It is not clear from your review what actions were taken regarding the incident detailed. However we do have a wide range of policies and procedures to ensure all staff act in a professional and responsible manner, in accordance with the Sanctuary Group values. Incidents whereby someone’s conduct has fallen short of the expected standards will always be looked into and appropriate action taken. Once again, thank you for your feedback
1.0
Sep 1, 2019

No Good

Recommend
CEO approval
Business Outlook

Pros

Tradesmen are good to work with.

Cons

Management are more concerned about how they are seen by central office than doing the job.

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Sanctuary Response
6y
Thanks for your review! If you have some concerns that you would like to talk through, please email us at resourcing.team@sanctuary-housing.co.uk Thank you.
Viewing 46 - 48 of 356 Reviews

Glassdoor has 378 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.