Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

57% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 23 reviews)); "Helpful, friendly staff." ((in 17 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 13 reviews)); "Manager was supportive as were most of the colleagues I worked with." ((in 12 reviews)); "Great people to work with & a super company" ((in 12 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 38 reviews)); "Terrible senior management." ((in 8 reviews)); "Long hours sometimes without break" ((in 8 reviews)); "Poor management and poor culture" ((in 7 reviews)); "Opportunities for external training/qualifications are limited" ((in 4 reviews))

Sanctuary reviews

3.1

57% would recommend to a friend

(356 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

356 reviews

2.0

Jun 14, 2014

Gotten too big....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good annual leave, pays the market rate. Generally stable. There are some training opportunities if you are lucky enough to have one of the few decent managers.

Cons

Terrible management. One arm does not know what the other is doing. Morale is zero across all offices with staff treated like robots. Top tier is full of 'yes' men that don't want to upset the boss.

Sanctuary Response

9y

Although you mentioned some positive aspects of working with us, we'd like to know more about your negative comments so that we can discuss these with you. Please send an email to resourcing.team@sanctuary-housing.co.uk

1.0

Jun 12, 2024

The word “Sanctuary” implies utopia, this workplace is the exact opposite, and so is its properties.

Housing officer

Recommend

CEO approval

Business Outlook

Pros

If you enjoy being micromanaged and disrespected by management, then this is a good place to work.

Cons

The organisation claims to offer flexibility, but it does not. The organisation claims to be parent friendly, but it is not. The organisation claims to want to put the customer at the heart of everything its employees do, but that is a lie. The organisation promotes diversity within the workplace, but people of colour are rarely promoted to upper management roles. There is a big, arrogant culture within the organisation. If you are not part of the inner circle, you will be forced to either comply with their orders or face detrimental treatment.

1.0

Nov 30, 2023

Awful place to work, avoid at all costs!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can't think of any pros

Cons

Bullying and management do nothing about it No bank holidays off All roles have stupid KPI's that don't get mentioned in interview Have to put a code in your desk phone every time you leave the desk, your reasons get scrutinised (example if they think you have taken too many toilet breaks)

Sanctuary Response

2y

We're sorry to hear your comments and would like to discuss your feedback in further detail. If you would like to talk about this further it, please send feedback to employeereviews@sanctuary-housing.co.uk

Viewing 40 - 42 of 356 Reviews

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Jobs at Sanctuary

Customer Relations Officer

Worcester, Inglaterra

Customer Care Coordinator

Basildon, East of England, England

Assistant Housing Officer

Administration Assistant

Sanctuary

Sanctuary reviews

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Ratings by demographic groups

Reviews by job title

Gotten too big....

The word “Sanctuary” implies utopia, this workplace is the exact opposite, and so is its properties.

Awful place to work, avoid at all costs!

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