Does Sanctuary pay their employees well?

According to anonymously submitted Glassdoor reviews, Sanctuary employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sanctuary. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Sanctuary?

57% of Sanctuary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sanctuary 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sanctuary?

Care Assistant (14) , Housing Officer (13) , Project Worker (13) , Manager (8) , Support Worker (8) , Administrative Assistant (7) , Project Manager (7) , Customer Service Representative (6) , Carer (5) , Local Service Manager (5) , Operations Manager (5) , Team Leader (5) , Customer Service Advisor (4) , Customer Service Officer (4) , Building Surveyor (3)

What are the pros of working at Sanctuary according to real employee reviews?

"Great company to work for good pay and understanding" ((in 26 reviews)); "Helpful, friendly staff." ((in 17 reviews)); "Working (for the most part) with great colleagues and having a challenging job" ((in 14 reviews)); "Great people to work with & a super company" ((in 14 reviews)); "Good benefits" ((in 10 reviews))

What are the cons of working at Sanctuary according to real employee reviews?

"Poor management and unable to be in full control of your diary." ((in 36 reviews)); "Manager was abusive and manipulative" ((in 11 reviews)); "hours are long like 14 hours…u kidding?" ((in 10 reviews)); "Terrible senior management." ((in 8 reviews)); "Poor management and poor culture" ((in 7 reviews))

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Sanctuary

Sanctuary reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

355 reviews

3.0

Mar 4, 2025

Good company - poor management

Finance officer

Recommend

CEO approval

Business Outlook

Pros

Flexible working Secure business Nice office

Cons

Call centre vibe Bad management Understaffed

3.0

Feb 20, 2025

Supportive but stressful

Local service manager

Recommend

CEO approval

Business Outlook

Pros

Friendly approachable staff Employee rewards/benefits

Cons

Workload vs frontline staff pay means frequent staff turnover

4.0

Feb 20, 2025

"Transformative Experience with Empowering Opportunities at Sanctuary Housing"

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working at Sanctuary Housing was a rewarding experience due to a supportive team and strong development opportunities. However, the bureaucratic structure sometimes slowed decision-making, and high workloads occasionally impacted work-life balance.

Cons

However, the bureaucratic structure sometimes slowed decision-making, and high workloads occasionally impacted work-life balance

Viewing 37 - 39 of 355 Reviews

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Jobs at Sanctuary

Customer Lettings Coordinator

Customer Care Coordinator

Basildon, East of England, England

£33K - £34K /yr

(Employer provided)

View job

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