Sanctuary reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

355 reviews
5.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Supportive environment, many trainings, good care for residents, awards

Cons

They don't offer paid breaks anymore

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Sanctuary Response
6y
We are pleased that you have found your working environment supportive, we believe in providing staff with the knowledge and support they need to grow within the organisation. Thank you.
2.0
Feb 22, 2020

Honest review

Recommend
CEO approval
Business Outlook

Pros

Paid to do very little work and training

Cons

Low pay. Unorganised. Unhappy tenants. Unskilled workers

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Sanctuary Response
6y
Thank you for your feedback. I would like to assure you that at Sanctuary we value all feedback and look to learn and embed lessons where possible and practical. I am sorry to learn that your time with Sanctuary Group did not meet your expectations. It would be useful to know if you raised any of your concerns directly with your managers, a staff council representative or your local HR Business Partner at the time. We take great pride in working closely with our service users and tenants and operate high customer service standards. Where customers are unhappy we do all we can to engage and work with them. I also want to assure you that we take our training commitments to our staff very seriously and have robust training programs for all levels of staff at Sanctuary Group. This may be face to face training, or online training, depending on the need. Thank you once again for taking the time to provide us with your feedback.
4.0
Feb 3, 2020

Good company

Recommend
CEO approval
Business Outlook

Pros

Flexible working, supportive team, good management

Cons

Sometime long hours, but paid OT and had flexi time

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Sanctuary Response
6y
Hi, thank you for taking the time to leave a four star review. We believe its important to have good work life balance and we offer staff family friendly arrangements, including opportunities for flexible working.
Viewing 310 - 312 of 355 Reviews

Glassdoor has 377 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.